SMS Terms & Consent Policy
Website: https://www.wymanplumbing.com/
Effective Date: July 24, 2026
Last Updated: July 24, 2026
SMS Terms & Consent Policy
This SMS Terms & Consent Policy (“Policy“) explains how Wyman Plumbing (“Wyman Plumbing,” “we,” “our,” or “us“) communicates with customers via Short Message Service (SMS) or text messaging.
By providing your mobile phone number and opting in to receive SMS messages from Wyman Plumbing, you agree to these Terms and our Privacy Policy.
Program Description
If you choose to receive text messages from Wyman Plumbing, you may receive messages related to:
- Appointment scheduling
- Appointment confirmations
- Appointment reminders
- Technician arrival notifications
- Service updates
- Estimate follow-ups
- Invoice and payment reminders
- Customer service communications
- Emergency scheduling updates
- Promotional offers (only if you separately consent)
SMS messages are intended to improve communication regarding our plumbing services.
Consent to Receive Messages
You will only receive SMS messages after providing your express consent through one or more of the following methods:
- Website contact forms with an SMS consent checkbox
- Online scheduling forms
- Service request forms
- Paper service agreements
- Verbal consent during a customer service call, where permitted by law
- Other legally permissible opt-in methods
Your consent to receive SMS messages is not a condition of purchasing any goods or services.
Message Frequency
Message frequency varies depending on your interactions with Wyman Plumbing.
For example, you may receive messages:
- Before scheduled appointments
- During active service requests
- Following completed work
- When responding to customer inquiries
- Occasionally for promotional communications if you have opted in
The number of messages you receive will depend on the services you request and your communication preferences.
Message and Data Rates
Standard message and data rates may apply according to your wireless carrier’s mobile service plan.
Charges are determined by your mobile carrier and are your responsibility.
Supported Carriers
SMS services are generally available through most major U.S. wireless carriers.
However, message delivery is subject to your carrier’s network availability and is not guaranteed.
Wireless carriers are not responsible for delayed or undelivered messages.
How to Opt Out
You may opt out of receiving SMS messages at any time.
To stop receiving text messages, reply:
STOP
After opting out, you will receive one final confirmation message confirming your request.
You will no longer receive SMS messages unless you provide a new opt-in.
Please note that opting out of SMS messages may limit our ability to provide appointment reminders and service updates by text message.
Help
If you need assistance regarding our SMS program, reply:
HELP
You may also contact us directly using the information provided at the end of this Policy.
Updating Your Mobile Number
You agree to notify Wyman Plumbing if your mobile phone number changes.
Failure to update your number may result in messages being sent to the wrong recipient.
Privacy
Information collected as part of our SMS communications is handled in accordance with our Privacy Policy.
We do not sell your mobile phone number.
We may share your phone number only with trusted service providers who assist in delivering SMS communications on our behalf, subject to appropriate confidentiality and security obligations.
User Responsibilities
You agree that:
- The mobile number you provide belongs to you or you are authorized to use it.
- You will promptly notify us if your contact information changes.
- You will use our SMS services only for lawful purposes.
Service Availability
SMS delivery depends upon factors outside our control, including:
- Wireless carrier availability
- Network congestion
- Mobile device compatibility
- Geographic coverage
- Service interruptions
We do not guarantee uninterrupted or timely delivery of SMS messages.
Limitation of Liability
To the fullest extent permitted by law, Wyman Plumbing shall not be liable for delays, failures, or errors in SMS delivery caused by:
- Wireless carriers
- Network outages
- Mobile device issues
- Incorrect phone numbers
- Service interruptions
- Technical failures
- Circumstances beyond our reasonable control
Nothing in this Policy limits liability that cannot be excluded under applicable law.
Changes to This Policy
We may revise this SMS Terms & Consent Policy from time to time to reflect:
- Changes in applicable laws
- Carrier requirements
- Industry standards
- Business practices
- Changes to our SMS program
Updated versions will be posted on this page with a revised “Last Updated” date.
Your continued participation in our SMS program after changes become effective constitutes acceptance of the revised Policy.
Contact Information
If you have questions about our SMS program or this Policy, please contact:
Wyman Plumbing
3002 Cortez Road
Bradenton, FL 34207
Phone: (941) 755-1595
Email: blythe@wymanplumbinginc.com
Website: https://www.wymanplumbing.com/
TCPA Compliance
Wyman Plumbing is committed to complying with the Telephone Consumer Protection Act (TCPA), applicable Federal Communications Commission (FCC) regulations, and other applicable federal and state laws governing text message communications.
We will obtain the appropriate level of consent before sending marketing text messages. Transactional and informational messages, such as appointment confirmations and service updates, may be sent as permitted by applicable law.
CTIA Best Practices
Our SMS program is designed to follow applicable mobile messaging industry best practices, including those published by the Cellular Telecommunications Industry Association (CTIA).
We strive to:
- Clearly identify Wyman Plumbing as the sender.
- Obtain appropriate consent before sending text messages.
- Honor opt-out requests promptly.
- Provide HELP and STOP functionality.
- Protect customer information.
- Send messages relevant to the purpose for which consent was provided.